Technical & Recall

Who can I contact for specific technical information?

Your local Mazda dealer or Authorised Repairer will be able to assist you. In the unlikely event that they do not have the information they can obtain this from our head office. You can find your local Mazda Dealer here.

What is a safety recall?

If a vehicle manufacturer detects a concern on a vehicle that may cause a safety related issue they may undertake a vehicle safety recall whereby they try to locate every affected vehicle in order to have faults rectified, at no cost to the owners, at franchised garages. Additionally, from time to time Mazda identify areas where the ownership experience can be improved and may carry out small modifications to improve reliability or function.
In the UK, car recalls are operated under a code of practice agreed between VOSA and the car makers. VOSA operates a website which contains detailed information on vehicle recalls in the UK.

How will I know if my vehicle is affected by a recall?

If you purchased your Mazda from a Mazda dealer your details will have been passed to Motors UK who will then write to you to advise that your vehicle is affected by a safety recall. If you did not purchase your Mazda from a Mazda dealer then you will need to advise Mazda Motors that you are the new owner of the vehicle, by submitting the details on the 'Change of Ownership' card located in your Warranty Information & Digital Service Record booklet or advising your local Mazda dealer. If you are unsure if your vehicle is affected by a safety recall then your local Mazda dealer will be able to check this for you. You can find your local Mazda Dealer here.

Will I be charged for any recall work carried out on my vehicle?

No, all recall work will be carried out at no cost.