Aftersales Fleet Charter

Mazda Business Contract Hire Aftersales


Our promise to you, our Fleet Customer


The Mazda Aftersales Fleet Charter is Mazda UK’s Aftersales “Promise” to all Fleet Customers, Small Business Owners and Company Car Drivers who choose a Mazda vehicle for their fleet, business or as their company car.


The aim of the Charter is to assure you of an excellent service throughout the ownership experience and what you can expect during a routine service or in the event of a vehicle breakdown at participating dealers* 

Service and Quality

Everything has its own unique personality.

  • Only genuine Mazda parts fitted.
  • Free fitting of bulbs and wipers at the time of the service (if less than 0.3 hours fitting).
  • Free vehicle software updates.
  • Free non-service consumable items and sundries (such as brake cleaner, lubrication or windscren washer fluid).
  • Free of charge disposal of replacement parts and environmental waste.

Help and Assistance

Everything has its own unique personality.



  • Loan car or hire car if your Mazda cannot be repaired within 48 hours.
  • Use of 1-Link for service booking acceptance.
  • Collection & Delivery if service pre-booked within a 20 minute radius of the Mazda dealership.    
  • A maximum lead time of 5 working days for routine servicing.

Comfortable and Convenient

Everything has its own unique personality.


  • Free Wi-Fi in a comfortable waiting area.
  • Free wash and vacuum with every pre-booked service.
  • Free coffee/tea/cold drinks available in waiting area.

Open and Honest

Everything has its own unique personality.

  • Free vehicle health check with written report.
  • Review with driver / fleet owner of all service and repair work completed.  
  • Digital Service Record printout detailing the service carried out. 
phone 0345 357 0051For tailored advice regarding your fleet requirements please contact our dedicated Mazda Fleet Centre.

Calls to 0345 numbers will cost 7 pence per minute plus your telephone company's access charge.

Non-participating dealers: 

Stoneacre Hull, Burrows Mazda Sheffield, Stoneacre Harrogate, S G Petch, Cars2 Ltd Wakefield  (AR), S G Petch Mazda Durham, Skipton Mazda, Turnbulls Mazda, Pentagon Lincoln, Perrys, Sandicliffe Ltd, Sandicliffe Leicester, Godfrey's of Horsham (AR), Lodge Garage, Shaws Mazda, Jim's Garage Mazda, Walter Young Limited, Vospers Mazda, Lynx Garage (AR), Central Garages Torbay  (AR), Wolverhampton Mazda (AR), Furrows Mazda, Brindley Mazda, Rockingham Cars, Pentraeth Automotive, Warrington Mazda, Bengry Motors Ltd, Edwards Mazda.


(AR) = Authorised Repairer

The MPG figures quoted are sourced from official EU-regulated test results obtained through laboratory testing. These are provided for comparability purposes only and may not reflect your actual driving results.