Service Department Advisor
Service Advisor, Ballyrobert Mazda, Mallusk
Job type: Service Advisor
Dealership: Ballyrobert Mazda
Region : Mallusk
Salary: Negotiable depending on candidate’s experience
An experienced service advisor is required to join our Mazda team. The successful applicant will be working in a busy and active environment.
Job holder must be able to:
- Answer telephone and respond to customer enquiries.
- Skilfully encourage service enquiries to optimise bookings.
- Collect relevant data from customers to facilitate the booking and to meet individual needs.
- Professionally greet the customer on arrival and reconfirm work required.
- Price additional work that has been notified by the technician, update customer of progress and additional work required.
- Notify the customer when their vehicle is ready for collection.
- Create invoices for work completed and then explain invoice to customer
- Good planning and organisational skills (including being able to manage varied flow of activity according to the time of day and manage busy team of technicians)
The job holder must be:
- Customer orientated
- Team working
- Results focused
Please email CV to firstname.lastname@example.org